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Bank TransfersBank transfer details and order number will be displayed on the next page. Please use your order number as the payment reference. If ordering an Existing Report, the report will be released once funds are cleared in our bank account. To expedite the process, forward a copy of your bank receipt to admin@thepropertyinspectors.com.au. Please note that manually released reports are sent between Monday and Friday, 9am and 3pm.
TERMS AND CONDITIONS
By placing an order through this website, you (the “Client” or “Commissioning Party”) acknowledge and agree that all fees and associated Terms and Conditions are accepted on the basis that the order is processed via the online booking portal provided on this website. Full payment is required at the time of placing your initial order. Upon payment, a legally binding agreement is formed between you and The Property Inspectors PTY LTD (the “Company”).
Each service offered by the Company has clearly outlined terms, conditions, and limitations, which are made available on the main page of the specific service. It is your responsibility to review, query, and accept these conditions prior to placing your order.
All orders submitted through our online booking system are governed by the Company’s Standard Terms and Conditions, which apply in addition to the specific terms associated with each individual report type. We strongly advise you to carefully read the Standard Terms and Conditions by accessing the dedicated link provided below. This will ensure you fully understand the scope, limitations, and any inherent risks of your selected service prior to proceeding.
Standard Terms & Conditions
In the event that you are placing an order for an Expert Witness Report or a Condition Report that includes a limitation on the number of defects to be reported (as selected in your online order), you must understand and accept the following:
The Company is not aware of the pre-existing condition of the subject property prior to our attendance on site. As such, in the absence of clear, written instructions submitted prior to the inspection—either by email or within the “Special Instructions” section of your online order—the Company will proceed to identify and report all Minor Defects, Major Defects, and Non-Compliant Building Elements found during the inspection. This is regardless of the quantity of defects originally selected in your order.
LIMITING THE QUANTITY OF DEFECTS WITHIN YOUR ORDER
If you intend to limit the inspection to a specified number of defects (as defined by the defect quantity selected in your order and associated with your selected pricing model), you must provide explicit written instructions in advance. These instructions must clearly state that the inspection is to cease upon identification of the number of defects corresponding to the limit in your initial order.
Failure to provide such instructions will result in a full inspection being carried out, and all defects identified on site will be included in the final report. Where the number of defects identified exceeds the quantity you initially selected, additional fees will apply for each additional defect reported beyond the scope of your original order.
By proceeding with an order that includes a limitation on defect quantity, you are acknowledging and accepting this condition as a core term of your agreement with the Company.
TERMS AND CONDITIONS OF ORDER FOR ALL REPORTS THAT HAVE LIMITED QUANTITY OF DEFECTS NOMINATED WITHIN THE INITIAL ORDER
By proceeding with this online order and ticking the confirmation boxes below, you are agreeing to the following terms and conditions:
1.Acknowledgement of Terms By placing an order through our website, you confirm that you have read, understood, and agreed to all terms and conditions outlined on this page.
2.Inspection Scope Acknowledgement You acknowledge that the inspection report associated with your order will outline defects identified at the time of assessment, based on the scope and limitations of the report type selected as outlined above.
3.Additional Defects and Pro-Rata Charges You acknowledge that any defects identified by our inspector beyond those outlined in quantity of defects within this order will be reported and charged at a pro-rata rate, as detailed in our pricing structure available on this page.
4.Responsibility for Additional Fees If defects outside the initial scope or exceeding the standard allocation for your selected report type are identified, you agree to be liable for the associated additional fees. These fees must be paid in full prior to the release of your final inspection report.
5.Understanding of Pro-Rata Charges You confirm that you understand what pro-rata charges are and how they will be applied to your account for any additional defects reported beyond the scope and quantity of defects within this order.
6.Acceptance of Additional Fee Risk You acknowledge and accept the risk of incurring additional fees associated with this order. These fees will be charged on a pro-rata basis in accordance with the pricing structure provided on this page and that you choose to proceed with. (Non Urgent, RRP, Urgent)
7.Binding Agreement By placing this order, you acknowledge that a binding agreement is created between you (the commissioning party) and The Property Inspectors, regardless of any third parties associated with your project.
8.Confirmation and Acceptance By ticking the confirmation boxes below, you signify your acceptance of all terms outlined above. This action forms a legally binding agreement between you and The Property Inspectors, including acceptance of responsibility for any applicable fees beyond the initial quoted fee.
9.Final Acknowledgement By ticking the box below, you confirm that you have read and understood these terms and conditions and agree to be liable for any additional fees, charged on a pro-rata basis, for further defects identified beyond those covered in this initial order.
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All phone orders will be processed using our standard Terms & Conditions and any bespoke requests negotiated and accepted by our office within a signed Work Order.
Where an order is placed for a report type that includes a limited number of defects, including but not limited to:
Expert Witness Reports
Scott Schedules
Condition Reports
Pre-Settlement Reports, and
Any other report type offered by The Property Inspectors PTY LTD which permits the consumer to nominate or limit the number of defects to be included,
the Client is hereby formally advised and placed on notice that the quantity of defects specified within the initial order forms a fundamental condition of the engagement and associated fee.
The Client must understand and accept that:
The Company is not privy to the condition of the site or property prior to attendance, and without express written instruction to limit the inspection and reporting to a maximum number of defects (whether provided via the online order or email prior to inspection), the attending inspector will proceed to document and report all Minor, Major, and Non-Compliant Defects identified on site.
In the absence of such clear instructions prior to the commencement of the inspection, the number of defects reported may exceed the quantity specified in the original order.
Any additional defects beyond the nominated quantity shall be invoiced to the Client on a pro rata basis, calculated in accordance with the prevailing pricing model of the original order.
If the Client intends to cap the number of defects inspected and reported, it is their responsibility to provide unambiguous written instructions—either through the booking portal or via direct correspondence to the Company—prior to the inspection. These instructions must clearly state that no further defects are to be inspected or reported once the nominated quantity has been reached.
By submitting an order that includes a limited quantity of defects, the Client acknowledges and agrees to this condition in full, including the potential for additional charges should the number of reported defects exceed the limit specified in the original order.
It is common for our inspectors to inspect and report on defects within a newly built project that can range from 10 – 50 defects, and in the current marketplace it is becoming more common that we find up to 200 defects per renovation or new residential dwelling built.
Before engaging The Property Inspectors, we strongly advise you to thoroughly review our complete fee page. This page provides a detailed overview of the various types of reports we offer, along with the quantity of defects covered within each report, all of which are subject to their applicable fee.
It is quite common for our services to initially be engaged for projects with an estimated 20 to 40 defects per report. However, it often occurs that these projects expand, and our reports end up documenting as many as 200 defects. This is especially the case when property owners desire a comprehensive report that encompasses all identified defects. Therefore, we recommend considering a defect report that covers a broader range of potential defects within the property. Our fee structure proves to be more cost-effective for larger reports compared to choosing an option with fewer defects included, especially if more defects are discovered during the inspection than initially anticipated.
It’s essential to understand that all our reports are produced based on the defects observed during our fieldworker’s on-site inspection and data collection process, which we have no idea of the quantity of defects within your property until our fieldworker arrives on site and completes their thorough site assessment. This remains consistent regardless of the quantity of defects outlined within the initial work order. Any additional defects beyond the originally specified quantity will be billed as a variation to the contract or work order.
In cases where the final report exceeds the number of defects initially outlined in the work order, the additional defects will be charged on a pro-rata basis, using the specified quantity of defects and their corresponding sums as originally outlined in the work order or within your order processed via our online booking portal.
Should there be additional defects that we report on within the property in question, our office will charge for each defect over and above the quantity noted within your initial order that means that you will be liable for each and every defect found and reported on and our company will invoice you against each defect using a pro-rata approach so it is strongly recommended that you carefully select the appropriate cost model and report type as it will drastically reduce the potention variation sum for any additional defects found and reported on.
“Pro rata” is a Latin term meaning “in proportion” or “in accordance with a calculated share.”
When used in the context of invoicing for a project, pro rata billing refers to charging you only for the portion of work performed, or services rendered, beyond the scope of the original agreement, in direct proportion to the agreed rate or pricing structure.
For example, if your initial order includes a fixed number of inspection items, and additional items are identified or requested beyond that initial quantity, the cost of those additional items will be calculated on a per-unit or per-defect basis, consistent with the pricing terms of the original order.
This ensures that you are only charged fairly and proportionally for the additional work actually completed, rather than a flat fee or new minimum charge.
Pro Rata Example:
Should you have chosen to order a report which consisted of 10 defects for $3000. Each defect included within your order is being billed at $300 per defect.
Should the order conclude that there is a 100 defects this would result in a variation to your contract for an additional 90 defects
The Pro Rata Rate to be applied to this variation will be $300 per defect x 90 additional defects = a variation to your contract totaling ($300 x 90 defects = $27,000.00)
Building Inspections – The Ins and Outs The ins and outs of building inspections are set by the Australian Standard 4349.1 – 2007. Most companies and inspectors follow this building inspection standard as a means of ensuring the quality and consistency of their reporting. However you need to be aware of the ‘Ins and Outs’ of this Standard to ensure you know what is included and excluded from your Standard Building Inspection Report. Keep in mind our other inspection services which allow you to put the Outs back In!
We need about 600mm clearance under floors and around objects to safely inspect.
Over 3m it won’t be inspected, unless you make prior arrangements for secured ladders and fall prevention devices.
Any item requiring regular repairs and maintenance which is common to homes of a similar age or type.
Compliance with Building Regulations, any Act, ordinance, local laws or by-laws.
Any internal or external primary load bearing building element which seriously affects the structural integrity of the property.
Assessments of buildings under construction.
A defect of sufficient degree where repairs need to be carried out without undue delay to avoid: unsafe conditions or further substantial deterioration of the property or where it’s no longer fit for use.
Explanation or investigations of titles, ownership matters, easements, covenants, restrictions, zoning and other legal issues.
A report includes objective observations and some subjective statements of opinion. From time to time different building inspectors may come to different conclusions about the type and degree of defects.
Common or adjacent property in strata or company title units. You should get additional advice about what you will be required to pay the body corporate for maintenance of common areas.
Comparison to a building of a similar age and type
Identification of unauthorised or non-compliant building work
Worried about the Ins and Outs? What can you do?
Property Inspection Report Scope
This Report is prepared by The Property Inspectors Pty Ltd (TPI) and in accordance with Australian Standard 4349.1-2007 Inspection of Buildings Part 1: Pre-purchase inspections – Residential Buildings and any other Australian Standards and definitions cited in the Terms and Conditions.
This Report is a subjective assessment prepared by the inspector on a visual inspection of the condition of the reasonably accessible parts of the property and on the basis of the prevailing structural, soil and weather conditions at the time of the inspection and does not cover enquiries of councils or other authorities. It is not a certificate of compliance for the property within the requirements of any Act, regulation, ordinance or local by-law.
Prolonged periods of wet or dry weather may cause structural changes to the property as described in TPI’s Property Maintenance Guide which you can issues upon request.
This Report will not disclose defects in inaccessible areas, defects that are concealed and/or not reasonably visible, defects that may be apparent in other weather conditions or defects that have not yet arisen.
This Report is not a rigorous assessment of all building elements and does not cover all maintenance items, particularly those such as jamming doors, windows or catches, decorative finishes and hairline or slight cracks. This is in accordance with–AS 2870-2011.
The Report is not a pest inspection. TPI recommends that a pest inspection be carried out on all properties being considered for purchase. Customers wishing to have a full pest inspection should contact TPI’s to arrange a separate pest inspection. s TPI’s Timber Pest Inspections are undertaken by highly qualified, independent and accredited inspectors. TPI’s does not sell pest control services so you can trust that you will not be recommended treatments that you do not need.
The inspection assumes that the existing use of the property will continue and the Report is prepared on that basis. As such, the inspection will not assess the fitness of the property for any other intended purpose. We advise you to verify any proposed change in use with the relevant authorities.
If you are intending to purchase the property, and in consideration of the limitations of a visual inspection, as well as budgeting for the anticipated cost of the recommended repairs and maintenance, TPI’s recommends budgeting a further 5 % of the value of the property, to provide a “safety net” against unexpected costs that may arise over the first year to five years of ownership and that this be taken into account when establishing a purchase price. The amount of this safety net is a rough guide for properties generally and not specific to your property.
Where the property is a unit or apartment, associated areas may include common areas pertinent and immediately adjacent to the subject residence, or as specifically instructed by the customer.
What is included in your Report
What is not recorded in your Report
Definitions
Minor Defect/Maintenance item
Any items of repair which are common to properties of similar age or type of construction and as described in the Property Maintenance Guide, including decorative features and finishes..
Major Defect
A defect of sufficient magnitude where rectification has to be carried out without undue delay to avoid:
Serious Structural Defect
A major defect in any internal or external primary load bearing component of the building which seriously affects the structural integrity of the building requiring rectification to be carried out without undue delay to avoid:
In the case of cracking, a serious structural defect denotes severe cracking as defined within Australian Standard AS 2870-2011.
Inspection Access
The inspector can only inspect the reasonably accessible parts of the property. It is your responsibility to ensure that any inaccessible parts of the property that can be made reasonably accessible for an inspection are made so, prior to the inspection. If parts of the property have been noted as being inaccessible during the inspection, it is important that you contact the inspector and arrange for a second inspection when access is available.
Reasonably and Safely Accessible – Accessible areas which can be accessed by a 3.6 metre ladder or those which have at least 600mm unimpeded vertical and horizontal clearance without the removal of any fixed or unfixed furniture, fittings, stored items, cladding or lining materials, plants or soil. TPI’s inspectors are unable to access areas where there is a risk of adverse disturbance or damage to the property. This includes the garden area. The inspector will determine the extent of accessible areas at the time of the inspection.
Workplace Health and Safety access conditions apply subject to relevant State and Territory regulations. TPI’s accredited inspectors are unable to inspect areas higher than 3 metres above ground level unless secure ladder access is available and fall prevention devices or barriers are present.
Reasonable Access may not be possible due to physical obstructions or conditions that may be hazardous or unsafe to the inspector.
Access restrictions will be noted where appropriate.
General Advice
For Strata, Stratum and Company Title Properties
The Inspection is limited to the nominated individual property including associated private open space. It is not the scope of this Inspection to include common or other adjacent property. Legal advice should be obtained as to the liability to contribute to the cost of repairs in respect of any common property.
Terms & Conditions
The Report has been prepared by The Property Inspectors Pty Ltd (TPI’s) and the named inspector and is supplied to you (the named customer) on the basis of and subject to the Scope of Inspection and the Terms and Conditions of the Contract and the Inspection and TPI’s accepts no responsibility to other persons relying on the report.
The Report has been prepared in accordance with Australian Standard 4349.1-2007 Inspection of Buildings Part 1: Pre-purchase Inspections – Residential Buildings and to any other Australian Standards and definitions cited in the Terms and Conditions.
Please note that having provided to you an opportunity to read or hear the Scope of Inspection and the Terms and Conditions following upon you making a booking for the Property Inspection, the inspector has proceeded to conduct the inspection of the property and TPI’s has proceeded to supply this Report on the basis that you have accepted the Scope of Inspection and the Terms and Conditions and/or are deemed to have done so upon the inspector arriving at the property.
The Report is to be read in conjunction with all other The Property Inspectors Reports issued concurrently for the property.
The Scope of Inspection and the Terms and Conditions take precedence over any oral or written representations by TPI’s, to the extent of any inconsistency.
Terms & Descriptions
Aluminium Core Dampcourse Aluminium core damp courses provide a very effective membrane. They consist of metal centres coated with bitumen.
Brick Veneer Brick Veneer consists of a timber or steel frame structure having an outer leaf of brickwork as the external cladding. A cavity is formed, usually 40mm wide between the frame and the brickwork, which is fastened to the studs with metal or plastic ties. This type of construction gives an external appearance of an all brick construction.
Concrete Slab Footings A concrete slab footing is one that covers a whole area on which a building is constructed. The slab is concrete re-enforced with steel sitting directly on the foundation material.
Concrete Tiles Concrete tiles, unlike terracotta tiles, will not fret but will tend to loose their colour and will support fungal growths. Fungal growths may change the colour of the concrete tiles but do not cause any weakness or damage to the tiles.
Corrugated Steel Roofing By using corrugated steel sheeting as the roofing material, decking profiles can have quite a low pitch profile. Corrugated steel is highly water resistant when well maintained.
Cut & Pitched Roof A timber cut and pitched roof is the traditional way of roof construction. All framework is cut and erected on site.
Fibre Cement Sheeting Fibre cement sheeting has a number of excellent qualities that make it a good choice: it is long lasting, not effected by water, is easily painted and readily available and it will not rot or be eaten. Over time the material may become slightly brittle and heavy impact will break the sheets.
Asbestos fibres have been used for many years as reinforcement for roof and wall sheeting. Its main defects are brittleness with age, a tendency to explode in fires and low insulation values for heat and acoustics. The asbestos cement sheeting may become brittle with age and crack.
Asbestos cement has been phased out in Australia because of the great danger of raw asbestos. Existing asbestos cement sheeting presents no known danger to health as the fibres are bound into the material. If cutting or removing asbestos cement sheeting care should be taken to minimise exposure to airborne asbestos fibres. When working with this sheeting you must comply with the Worksafe Australia requirements. Removal of asbestos cement sheeting entails a rigorous safety procedure.
Gypsum Plasterboard Gypsum plasters are widely used as the core of sheets that are heavily paper covered on both faces and have a very smooth surface. these sheets can be glued or nail fixed to timber or metal framing and can be used to build a fire resistance rating in partitions and walls.
Metal Decking Metal decking should always be well maintained with a painted surface to avoid rust damage. Paint is not essential to prevent rust but the decking itself is only minimally rust resistant. Metal decking comes in a variety of profiles. The strength of the decking is reliant on the thickness and profile, therefore some of the decking can be walked on but some may buckle under such pressure.
Mortar Bed The mortar, which holds the ridge capping in place, may crack due to movement in the roof, the usual expansion and contraction, or by branches falling on the roof. It is important that the ridge capping be secured with mortar to avoid possible leaks into the roof space.
Pier and Strip Footings Pier and strip footing construction consists of brick, concrete or stone piers and walls on re-enforced concrete strip and blob footings. The whole structure is supported on these footings, which transfer the load into the foundation.
Pitched Roof A pitched roof has two or more slopes all meeting at the top ridge point.
Polythene Dampcourse Polythene damp courses are made of virgin polymer with some having a metal centre. It is one of the most effective damp course materials
Skillion Roof A skillion roof is a single pitched roof.
Steel Lintels A major problem with lintels is that they are exposed on the exterior of a house and, when made of steel, are prone to rust. If this is treated early – by cleaning, priming and painting – you will have few problems. If rust is advanced, the lintel will swell, causing the brickwork to crack and eventually causing considerable damage.
Galvanised steel lintels will outlast the primed mild-steel variety. Galvanised steel lintels may last up to 100 years without requiring any maintenance against rust.
Terracotta Roof Tiles Terracotta tiles, although brittle, are very permanent in resisting most temperate to hot weather conditions, however they may not be immune to damage from salt spray in coastal areas. Because of the brittleness of these tiles, walking on them should be done with care or avoided completely if possible.
Timber Frame A timber frame house is clad internally and externally. The timber frame does all the structural load bearing work, supporting the roof, ceiling and wall cladding.
Trusses are engineered complete roof frames that are commonly used in modern buildings. They are very accurate, designed to stress requirements and are supported only on the outside frames of a house.
Truss Roof Trusses give few problems, but in aggressive environments it is worth checking the nail plates for rust. If rust is found, treat it with anti-rust paint. If any of the cords (timber lengths) of a truss breaks or is damaged, the truss will not operate properly and the joint will have to be repaired.
Vinyl Siding Vinyl siding comes in two types: very thin sheets which perform best if attached to an existing backing such as sheet cladding or weatherboards, or thick PVC boards which are a cladding in their own right. Vinyls are colourfast and do not need repainting, but must be securely fixed. The thicker boards can simply be nailed up in the same way as ordinary weatherboards.
Wet Rot Wet rot or decay is caused by excessive and continuous periods of dampness that results in decomposition of the fibres. One of the most common areas of the home to suffer from wet rot is the timber structure under the shower or bath recess. This will occur if the water proofing of the bathroom is penetrated. To remedy this, the damaged timbers may need to be replaced and the leaking area will need to be repaired.
To prevent wet rot in all areas of the property, sub-floor timbers should be kept dry and external timbers should have paint maintained and the surrounding area of the ground level timbers should be well drained.
TPI Terms & Conditions of Trade
Vendors/Agents Responsibility & Conditions Of Entry
Strata Pre-Inspection Agreement
TPI Price List
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